Job Openings

Our employment policy is simple. Transparency and openness are equally valued when it comes to our staff. With us, individual contribution goes hand in hand with teamwork. Good intention, friendliness and fairness kick-start all our actions as we believe they assure great collaboration among us on all hierarchical levels. If you want to join KeepCalling, you are in the right place!

Available Positions

Candidatul ideal:

  • Experiență anterioară într-un rol similar în domeniul administrativ/tehnic, minim 2 ani;
  • Absolvent studii medii sau superioare;
  • Competențe digitale de lucru cu pachetul Microsoft Office (Excel, Word etc.)
  • Are cunoștințe în domeniul legislației administrării clădirilor;
  • Permis de conducere categoria B;
  • Abilități de comunicare excelente și orientare spre client;
  • Lucrează independent și în echipă, perseverează în obținerea rezultatelor la cele mai înalte standarde;
  • Cunoștințe de limba engleza – nivel mediu – reprezintă un avantaj;
  • Demonstrează dorința de a găsi soluții la probleme tehnice și posedă abilități de a rezolva probleme simple independent.

Trimite CV-ul tau la jobs@keepcalling.com sau

What do we need from you?

  • Studies or experience in Computer Science, Software Engineering or related disciplines;
  • Basic knowledge and experience working with SQL and PHP;
  • Knowledge of networking protocols;
  • Familiarity with system and network monitoring tools;
  • Ability to work in a team, as well as individually;
  • Enthusiasm about learning new technologies.

Send us your CV at jobs@keepcalling.com or

Here’s what you’ll bring to the table:

  • Previous experience with infrastructure development, software development, or development and operations
  • Experience with Linux infrastructure, continuous integration, and continuous delivery tools, scripting (such as JavaScript, PHP, Python, Perl, Ruby, bash), virtualization (kvm, xen, VMWare)
  • Strong knowledge of networking protocols;
  • Familiarity with command-line tools and shell scripting;
  • Experience in using system and network monitoring tools;
  • Enthusiasm about learning new technologies;
  • Good English skills (spoken and written).

Send us your CV at jobs@keepcalling.com or

Here’s what you’ll bring to the table:

  • The completion of a university degree;
  • Excellent verbal and written communication skills in English and Spanish; other foreign languages are considered a plus;
  • Fast and correct typing skills;
  • The ability to manage difficult customer situations, to respond promptly to their needs, solicit feedback to improve service;
  • The ability to analyze the various parts of a problem properly and develop logical solutions;
  • Knowledge of customer service principles and practices;
  • Customer service experience in the telecom industry and troubleshooting skills are considered a plus;
  • Computer literacy and the ability to learn customer service software applications;
  • Telephone, chat and email etiquette skills.

Send us your CV at jobs@keepcalling.com or

Here’s what you’ll bring to the table:

  • Minimum 2 years experience in developing HTML5, CSS3, JavaScript;
  • Good understanding of object-oriented programming and design;
  • Enthusiasm about learning new technologies;
  • Experience using jQuery, Bootstrap, PHP, SQL and version control systems experience is an advantage;
  • Experience using MVC or other similar systems is an advantage.
  • Passion for Web Performance and SEO is an advantage;
  • The ability to familiarize easily with business software;
  • Strong software development skills;
  • A conceptual and innovative thinking and quality-oriented work;
  • Strong customer orientation and a high level of initiative;
  • The ability to work and deliver results without close supervision.
  • The ability to work in a team, as well as individually;
  • Good English skills, written and spoken.

Send us your CV at jobs@keepcalling.com or

What do we need from you?

  • Minimum 2 years experience in Android app development;
  • Knowledge of Android SDK environment;
  • Knowledge of programming in Java or PHP language;
  • Experience with source code version control such as SVN;
  • Knowledge using APIs;
  • VoIP communication basics.

Send us your CV at jobs@keepcalling.com or

The ideal candidate should possess:

  • Fluent English (required)
  • Previous experience in a telecom company is an advantage
  • Excellent communication skills, both written and verbal
  • Passion for helping people and going the extra mile for customers
  • Excellent problem-solving abilities

or please send your CV at jobs@keepcalling.com

Job Requirements:

  • Customer service experience in the telecom industry;
  • Excellent oral and written communication skills are required;
  • Ability to manage difficult customer situations, to respond promptly to their needs, solicit feedback to improve service;
  • Ability to analyze the various parts of a problem properly and develop logical solutions;
  • Customer Service experience: 2 years;
  • Fast and correct typing skills;
  • Computer literacy and the ability to learn customer service software applications;
  • Telephone, chat and email etiquette skills.

Responsibilities:

  • Handle outbound and inbound calls regarding our services on www.tello.com;
  • Provide telephone, chat and email support to customers;
  • Assist customers with processing their online orders and troubleshooting problems;
  • Identify and escalate priority issues;
  • Verify customer account information;
  • Route calls to the appropriate resource;
  • Follow up customer calls where necessary;
  • Complete test calls for connection issues.

We Proudly Offer:

  • Competitive Compensation, depending on skills and experience ($16 – $18)
  • Comprehensive Benefits Packages: 401(k) Plan, Paid Vacation, Holidays and Sick Leave
  • 9 am to 5 pm fixed schedule, without overnight shifts and without weekends;
  • An open and collaborative environment encouraging professional development;
  • Exposure to an international environment in a company with multifaceted global operations.

Interested in the job? Send us your CV at jobs@keepcalling.com .

See how our office looks like!

Here is what KeepCallers say about us:

Company Reviews

Employee Testimonials

KeepCalling is an education, a collaboration, a challenge and a workout for the brain. No robots need apply!

PatrickOperations

Working for KeepCalling taught me that no dream is impossible if you work hard to make it real. If you have the right kind of help you will accomplish anything you wish for.

GiancarlaOperations

Whenever I think about KeepCalling there are many words that come to my mind, but there is one that is present every time: FAMILY!

InasMarketing

KeepCalling works as a personal development catalyst. Be it marketing strategies, team work or charity, there’s always something new to learn.

AlexandruMarketing

It started as a part time job and as a cool way to learn new things… Guess what? It’s still cool and challenging, and I’m still learning new things and I’ve been here for 6 years.

RazvanIT

I am proud to be a part of KeepCalling. I like the involvement of the executives, managers, supervisors, customer support agents, and beyond!

VeronicaOperations

It has been a great journey so far. The people I’ve met and the things I’ve learned here are overwhelming. I love working in this fresh and professional environment!

BiancaOperations

At KeepCalling I have the opportunity to improve my professional knowledge and develop good working relationships.

BeatrizFinance

Working for KeepCalling is in top 5 best experiences I have had in my life so far and definitely number 1 as working experience.

VladOperations

What I enjoy the most about my job is talking with people from different parts of the world.

CarolinaOperations

KeepCalling is like a start-up. You learn a lot, you experiment, and you get the satisfaction of building something new that can make a difference.

HoriaMarketing

KeepCalling is all about innovation, initiative, dedication, teamwork & development. I’m proud to be a part of this growing company.

AlinaMarketing