KeepCalling has an excellent full-time position as a remote Customer Relations Assistant in the Kerala area (Kottayam preferred), part of our international Operations department.
Customer Relations Assistants communicate with customers primarily through mail, chat, and phone and utilize a variety of software tools to navigate customer accounts, research, and review policies, and communicate effective solutions in a fast-paced environment.
Please apply with a CV + an audio Cover letter.
The position is available in a “Work from Home” model where CS Assistants are expected to work from a home location approved by KeepCalling for all scheduled hours. It is the responsibility of the CS Assistants to ensure uninterrupted internet connectivity and ‘work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
KeepCalling is a Telecommunication company with sales worldwide and offices in the USA, Romania, and Bolivia. Inc. 5000 listed KeepCalling for five years in a row as one of the fastest-growing companies in the US.