Our employment policy is simple. Transparency and openness are equally valued when it comes to our staff. With us, individual contribution goes hand in hand with teamwork. Good intention, friendliness and fairness kick-start all our actions as we believe they assure great collaboration among us on all hierarchical levels. If you want to join KeepCalling, you are in the right place!
Available Positions
Customer Support Assistant in Sibiu
Here’s what you’ll bring to the table:
- The completion of a university degree;
- Excellent verbal and written communication skills in English; Spanish and other foreign languages are considered a plus;
- Fast and correct typing skills;
- The ability to manage difficult customer situations, to respond promptly to their needs, solicit feedback to improve service;
- The ability to analyze thе various parts of a problem properly and develop logical solutions;
- The ability to analyze orders and detect potentially fraudulent transactions;
- Knowledge of customer service principles and practices.
Send us your CV at jobs@keepcalling.com or
Fraud Analyst in Sibiu
Here’s what you’ll bring to the table:
- 3+ years experience in eCommerce Payments Systems/Fraud Operations/Data Analysis;
- Bachelor’s Degree in Economics, Statistics, or a related field preferred;
- Excellent English skills (spoken & written);
- Experience in working with Excel and complex formulas and in creating Data Visualization & Dashboards;
- Advanced logical, analytical and critical thinking skills; high attention to details;
- Strong collaboration, facilitation, and troubleshooting skills;
- Proven problem-solving skills, including the ability to recognize non-obvious patterns, analyze diverse data sets, and work closely with internal teams and stakeholders to recommend solutions in an ambiguous environment.
Send us your CV at jobs@keepcalling.com
Senior PHP Back-End Developer in Sibiu
Here’s what you’ll bring to the table:
- Strong software development skills;
- 3+ years of experience in developing PHP;
- Object-oriented programming and design understanding;
- Experience in server-side/back-end software development;
- Enthusiasm for learning new technologies;
- English – conversational level;
- Experience with SQL and version control systems are a plus.
Send us your CV at jobs@keepcalling.com or
Senior Linux System Administrator/DevOps in Sibiu
Here’s what you’ll bring to the table:
- 5+ years of experience with Linux infrastructure, continuous integration, and continuous delivery tools, scripting (such as JavaScript, PHP, Python, Perl, Ruby, bash), virtualization (kvm, xen, VMWare)
- Experience with SQL databases (MySQL, Postgres, MS SQL) or VoIP;
- Strong knowledge of networking protocols;
- Familiarity with command-line tools and shell scripting;
- Experience in using system and network monitoring tools;
- Good English skills (spoken and written);
- Enthusiasm about learning new technologies
Send us your CV at jobs@keepcalling.com or
Senior Front-End Developer in Sibiu
Here’s what you’ll bring to the table:
- 5+ years experience in developing HTML5, CSS3, JavaScript;
- Experience using jQuery, Bootstrap, PHP, SQL and version control systems experience is an advantage;
- Good understanding of object-oriented programming and design;
- The ability to work and deliver results without close supervision;
- Enthusiasm about learning new technologies;
- Experience using MVC or other similar systems is an advantage;
- Passion for Web Performance and SEO is an advantage;
- The ability to familiarize easily with business software.
Send us your CV at jobs@keepcalling.com or
Senior Mobile Developer - Android in Sibiu
What do we need from you?
- 5+ years of experience in working with Java, Android SDK, different versions of Android, how to deal with different screen sizes;
- Strong knowledge of Android UI design principles, patterns, and best practices;
- Knowledge of object-oriented design, data structures, algorithm design;
- Experience with outside data sources and APIs (Retrofit);
- Experience with dependency injection libraries (Dagger, Butterknife);
- Familiarity with Firebase monitoring tools and Google Play/app release process.
Send us your CV at jobs@keepcalling.com or
Customer Support Assistant in Cochabamba
The ideal candidate should possess:
- Fluent English (required)
- Previous experience in a telecom company is an advantage
- Excellent communication skills, both written and verbal
- Passion for helping people and going the extra mile for customers
- Excellent problem-solving abilities
Please send your CV at jobs@keepcalling.com
Customer Support Assistant in Atlanta
Job Requirements:
- Customer service experience in the telecom industry;
- Excellent oral and written communication skills are required;
- Ability to manage difficult customer situations, to respond promptly to their needs, solicit feedback to improve service;
- Ability to analyze the various parts of a problem properly and develop logical solutions;
- Customer Service experience: 2 years;
- Fast and correct typing skills;
- Computer literacy and the ability to learn customer service software applications;
- Telephone, chat and email etiquette skills.
Responsibilities:
- Handle outbound and inbound calls regarding our services on www.tello.com;
- Provide telephone, chat and email support to customers;
- Assist customers with processing their online orders and troubleshooting problems;
- Identify and escalate priority issues;
- Verify customer account information;
- Route calls to the appropriate resource;
- Follow up customer calls where necessary;
- Complete test calls for connection issues.
We Proudly Offer:
- Competitive Compensation, depending on skills and experience ($16 – $18)
- Comprehensive Benefits Packages: 401(k) Plan, Paid Vacation, Holidays and Sick Leave
- A mix of 8h morning and afternoon shifts, some weekends, no overnight shifts;
- The chance to have an impact on the growth of one of the best mobile providers in the US;
- An open and collaborative office environment encouraging professional development;
- Exposure to an international environment in a company with multifaceted global operations.
Interested in the job? Send us your CV at jobs@keepcalling.com or apply below:
Customer Support Assistant in India (work from home)
Here’s what you’ll bring to the table:
- Excellent oral and written English communication skills;
- Fast and correct typing skills;
- Experience in a similar role would be a plus;
- Computer literacy and the ability to learn customer service software applications;
- Telephone, chat, and email etiquette skills.
- The ability to manage difficult customer situations, to respond promptly to their needs, solicit feedback to improve service;
- The ability to analyze the various parts of a problem properly and develop logical solutions.
Send us your CV at jobs@keepcalling.com or
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