5 KeepCallers share their KC Story
In any organization, the people who work there are what make it truly special. While we may know our colleagues by name and title, we may not always be aware of the unique experiences and journeys that brought them to where they are today. So, we’ve asked around and gathered 5 of the most interesting KC Stories that we’d like to share with you.
To be continued… :)
Tell me a job that gives you the opportunity to be authentic, personal, and fun even after a decade. Let me revisit the past with you to make sense of it.
In the summer of 2011, I applied for a content marketing position in KC for the second time and was called in for an interview. At that time, I was working at an info point, and before that, I had worked in education and had also pursued interior design and personal blogging about my DIY projects.
What was my profession? I couldn’t tell. I even googled “what is marketing?” before the interview. Yes, I know, obviously, KC needed something different from pure technical marketing knowledge at that time!
I remember having an easy-going first talk about blogging, education, nape pains and remedies, and personal interests. No rigidity, 100% my way. Love was in the air, and my narcissistic side was on cloud nine: finally, 1 hour of talking about myself without feeling arrogant or selfish.
Before the second interview, I spent a week diving deep into marketing to deliver my home assignment. When I received the job offer, I dropped my plans to teach abroad and joined the team.
The first 3 months were a roller coaster ride. My mind needed a new soft, I felt like the queen of stupidity, and my self-esteem read “low battery”.
Yet, I discovered content marketing fits me like a glove, with my philology background and my word-fetish. I felt useful while working on video scripts, blogs, social media content, press releases, web content, translations, internal newsletters, and email campaigns. Different animals with different digestion processes, beautiful diversity.
Good-hearted + smart colleagues make your life fun.
You need a rich + less conventional personal life to come up with new ideas + new angles every day, and get your audience. (Aura, Communication Specialist)
I remember that the bus I took from Bucharest to Sibiu broke down half way and I almost missed my first interview at KeepCalling. Made it just in time and joined the team as an email marketing specialist in 2012.
One year and a half later I took over our web content efforts and soon after, at the end of 2014, I got the opportunity to lead the Marketing Department which I have been doing ever since.
It has been a continuous learning curve, and I am happy I had the opportunity to work with smart passionate colleagues on several projects and products. And I can tell you for sure that each day is very different from the other, always something new coming up and tons of new exciting projects up ahead. It has been and it still is quite a ride! (Alex, Head of Marketing)
I joined the KeepCalling team in 2010, eager to learn online marketing from a team of enthusiasts who were promoting 100+ websites across multiple channels. After a while, I focused on social media and email with a smaller team. And since change is what makes us eager to learn more, I switched to managing a team of marketing specialists all passionate about global markets and the Mobile Recharge service.
Now I’m back from maternity leave and got the chance to work with the Tello marketing team. It’s been 12 years of continuous learning and I’m enjoying the work day after day. (Cristina, Tello Manager)
I still remember going to an interview with a company that had no brand website (KeepCalling.net did not exist in 2010) and I was digging for information on the web about what kind of company KeepCalling is. I got the job and little to my surprise the first task came in: build KeepCalling.net and help build a local brand for KeepCalling. Ta-da!
8 years later I got another make-it-or-break-it type of challenge: shifting email & social and their dedicated resources to my team. Well, that was a BIG ONE. Thinking back, we hit a couple of rough patches, but I was fortunate to work in such an amazing team. The support level can be sickening at times (you’ve been warned!)
So… yes, quite a ride. I don’t even dare to think of what’s coming my way. But I will surely embrace it because there’s only one thing certain at KeepCalling: you keep growing. (Mihaela, Communication Manager)
When I was invited to write my story, I felt somewhat astonished by so many memories and experiences with friends and colleagues.
Everything started back in April 2016 when I joined the KC family as part of the Customer Service team in the Cochabamba office, in what at that time was the beginning of the Tello adventure. In the front lines with the customers there were officially 2 Tello agents, one of us in the morning and the other one, a night creature, who you know as Paul. :)
The madness of those days in uncharted territory, trying to come up with ways to troubleshoot issues I’ve never seen before with nothing but sheer will and creativity. Along with my colleagues and friends, we managed to survive all battles and milestones, such as the “Ring Plus exodus”, together with my “battle brothers” Alex P and Olivia S we were the very first to receive the first massive wave of customers.
Later on I took a leap of faith, prepared my resume, and submitted my application for the Tech Support position, a position that wasn’t even open for Cochabamba, because the opening was only for Romania, yet I took my chances and went for it! That became another milestone for me, as it had set in motion a series of events that lead me towards moving to Romania. But I’m getting ahead in the story. That year with Dani’s help 2 Tech Support guys came to Romania.
Coming to Romania and finally meeting the colleagues I’ve worked with for over a year by that point, was such an experience because it felt as if we knew each other since for ever. That trip became the first of many that followed, each time proving to me more and more that my desire to move was more than infatuation.
The next stage in my story, the transfer to the Atlanta office. So far, this was the longest period of my story, and Tello also continued expanding, and new challenges came along, like starting to use the service just like any other of our customers and have the Tello experience first hand, but also occasionally visiting one of our data centers in Atlanta, helping Tavi and Sebastian.
For me, one of the best memories of the Atlanta experience was to test national roaming. And there we were, Phillip and me, just like Don Quixote and Sancho Panza, on a mission to fight the Sprint towers and start roaming. The mighty Sprint towers weren’t lettings us go, and we couldn’t test roaming. And just like this quest, many others followed.
Eventually, the next stage in the story was approaching, and it once again set myself onto the relocation path. With the company of Masha, my lovely cat, who some of you already know, I moved to Romania, the place that I can finally call my home.
The story continues to develop as of now, with more friends and new experiences to come. (Paul, Assistant Developer)