More KeepCallers share their KC Story
Aaaaand we’re back with the second instalment of our KC Story series. We’re going to meet five KeepCallers from various departments, each with their own story and history. Here they are:
My story in KC started almost 12 years ago when I applied for a customer support role. I still remember that hot summer day when our Managing Director, Silvana, greeted me at the entrance and invited me into a meeting room for a chat.
It was a long and nervous wait until I received the response that I’m gonna be a KeepCaller. I remember it was around my birthday, so it was one of the greatest birthday gifts ever!
It was quite a journey in the CS team where I learnt & mastered one of the most valuable assets: patience. It served me well.
Later on, I was given the opportunity to be part of the Payments team. It was quite a challenge at the time for me and a new career path which proved to be amazing so far. I grew a lot professionally and learnt new skills that made me a better professional.
I have no idea what the future holds, but here’s to even greater accomplishments! (Cristiana, Payments Specialist)
June 12 holds a special place in my heart. It marks my first day at KeepCalling and the beginning of an amazing adventure living in Sibiu. Starting as an email marketing specialist, I dived headfirst into this thrilling journey.
Just a year later, I embraced a new role as a Web Content Specialist, which opened up even more learning opportunities for me. I have enjoyed each stage of this journey of growth and knowledge.
And let me tell you, I’m beyond grateful to be surrounded by such talented colleagues. They’re absolute rock stars in their fields, and their passion and expertise inspire me every single day.
So, let’s raise the glass to the lessons we’ve learned, and the milestones we’ve achieved! And you can bet I’m excited for what lies ahead as we continue to grow, learn, and succeed with every project. (Alina, Project Manager)
I remember the first time I heard about KeepCalling was during the Google Digital Marketing classes I was attending outside my curriculum. I saw it as an opportunity to put everything I was learning at the time into practice, and I knew I had to seize it.
Without hesitation, I applied for a job and was thrilled when I got it. From day one, I felt privileged to be part of such a dynamic team of individuals who are committed to helping others stay connected, especially when they travel or move abroad.
As I reflect on the past decade, I’m filled with a sense of gratitude for all the experiences I’ve had, the highs and the lows, the rollercoaster moments, and the lessons I’ve learned.
The KC people and friends that I met along the way added a whole new dimension to my journey. They made me feel welcome and supported every step of the way.
So I’m especially grateful for the team – a true source of inspiration and camaraderie. What does the future have in store? We’ll see… ’cause no two days are the same. (Claudia, Team Lead Mobile Recharge)
I first heard of KeepCalling in 2011 and I made it my mission to get a job here, so I sent my resume several times until I was called in for an interview.
My actual journey started in 2012 and I still remember that when I arrived at the office for the first interview I was greeted at the door by the friendliest smile I’ve seen thus far – Aura’s. That is when I felt that this would be a good match for me.
I joined the Customer Service team where I learned everything I could about the KC services and then, when the product was launched, I transitioned to Tello.
Looking back, I see the time spent with the CS team as a growing up experience: I learned how valuable patience is, how not to take certain things personally, and how different and yet similar people from different cultures are.
In 2017 I was given the great opportunity to shift my career path and I joined the Telecom team. I was encouraged along the way to learn more about our processes, to improve my negotiation skills, and to understand the importance of product management.
I am not sure what the future will bring, but I can surely say that “boredom” has never had a place in my vocabulary since I joined KC. (Ioana, Senior Telecom Specialist)
When I tell people my workplace hasn’t changed for the last 10 years, I often get a surprised reaction (not in a good way, oftentimes). And I get it. We live in a fast-paced world, where we’re encouraged to change, to move, to switch.
It’s hard not to be hit by the “get out of your comfort zone” philosophy (although, in my opinion, it is often poorly understood – it has a lot to do with our inside world as well), so I won’t lie – I had questions regarding my own “comfort zone” and did several checkups.
But every time I look back at my younger self, I realize just how much I’ve changed and learned these past few years.
From a professional point of view, I went from being an Online Marketing Assistant to being a Display Marketing Specialist, an Ad Creative Specialist, a Junior Visual Designer, and, finally, a Visual Designer. These changes weren’t quite comfortable; they each came with new things to learn, new tasks, and new challenges.
When I look back, though, I don’t feel them as being THAT uncomfortable. Not only because they were what I wanted at that time, but also because, at KeepCalling, I always had kind, smart & fun people by my side. From my first day at work until now – no exaggeration.
They were/are my comfort when dealing with the uncomfortable. :) (Simone, Visual Designer)
